Terms & Conditions
Welcome! These Terms & Conditions govern your participation as a vendor on Strange & Charm, an online consignment boutique. By registering as a vendor and submitting items for sale, you agree to the following terms:
1. Vendor Eligibility
- Vendors must be located in the greater Edmonton area.
- Vendors must provide accurate contact information and maintain an active WordPress account for tracking submissions, sales, and payouts.
2. Product Submission
- Only items in excellent or gently loved condition are accepted.
- Vendors must submit accurate descriptions and clear photos of each item.
- All submitted items are subject to admin review and approval before listing on the boutique.
- All items are submitted through our online consignment form.
3. Pricing & Commission
- All products are priced at the discretion of Strange & Charm.
- Vendors receive 60% of the final sale price.
- Commissions are calculated automatically and paid after confirmed pickup by the buyer.
4. Pickup & Buyer Satisfaction
- All sales are local pickup only.
- Buyers are responsible for arranging pickup through the boutique’s internal messaging system.
- Vendors must make items available for pickup and coordinate with buyers as needed.
- Payment to the vendor will only be released after both buyer and vendor confirm that the item has been successfully picked up.
5. Payouts
- Payouts are handled manually through Strange & Charm admin.
- Vendors are responsible for verifying their account details to receive payments.
- If a pickup is not confirmed within 5 days of purchase, the sale may be voided at admin discretion.
6. Prohibited Items
- Strange & Charm reserves the right to reject or remove items that do not meet quality standards, are unsafe, or are prohibited by law.
7. Vendor Conduct
- Vendors agree to act professionally, honestly, and respectfully when communicating with buyers and boutique staff.
- Vendors may not share personal contact information outside of the approved internal messaging system until items are picked up.
8. Termination
- Strange & Charm reserves the right to suspend or terminate vendor accounts for repeated violations of these terms.
9. Agreement
- By submitting items to Strange & Charm, vendors acknowledge and agree to abide by these Terms & Conditions.
